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All our products are covered with 2 Years International Warranty.

The warranty is subject to statutory provisions. Any additional guarantees from the manufacturer are not affected.

The supplier shall only be liable for direct damage in cases of gross negligence. Liability for medium and light negligence is expressly excluded. Also, the liability for any indirect damages is excluded. Limitations do not affect product liability claims by the customer. The limitations of liability do not apply to bodily injury, damage to health or loss of life of the customer.

Guarantee for Devices consists of modern materials and high quality components that have been developed and processed with high quality standards. Each device has been controlled and tested before being shipped out to the customer. The manufacturer therefore guarantees that devices stay free from defects of materials or manufacturing.

The warranty period begins on the day of the sale of a new device from an authorized dealer to the original consumer. Manufacturing warranty is 2 years.

In case of damage or defects, the manufacturer guarantees free repairs or exchange of the device by a new one at the manufacturer’s own determination of the best option, once the faulty or damaged product has been returned to the manufacturer. Further claims, in particular for losses and damages, including follow-up damages, are excluded. Indirect damage is not covered by warranty.

Not covered by warranty are damages resulting from improper usage, cleaning, handling or storage. Warranty is voided by opening the device, damage done to the device label or other external influences.

Warranty claims are only valid if the customer reports the defect to the manufacturer immediately in writing within 2 weeks after such defect is discovered. Usage must be discontinued after the realization of the defect. The device must be returned to the manufacturer by recorded delivery and accompanied by a copy of the original invoice. The customer will bear the direct cost of returning the device.

This warranty does not limit warranty rights with regards to supplementary performance, price reduction, withdrawal and damages, to which the customer is legally entitled to.


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